Early Access. The OSO Dynamics Customer Platform is currently in Early Access. Our platform, data practices, and features may evolve as the product develops. This policy will be updated as needed.
1. Who we are
OSO Dynamics LLC ("OSO Dynamics," "we," "us") operates the Customer Platform at app.osodyn.com for managing websites, billing, support, and related services. Our main company website is osodynamics.com.
Privacy questions: info@osodynamics.com
2. Information we collect
We may collect information you provide directly, including:
- Name, email address, and business or account details
- Account credentials and site configuration data
- Billing and payment information (processed by third-party providers such as Stripe)
- Support messages and onboarding information
We may also collect technical information automatically, such as IP address, browser type, device information, and usage data through cookies and analytics tools.
3. Google Sign-In and Firebase authentication
If you choose Sign in with Google on the Customer Platform, we use Google Firebase Authentication to verify your identity. When you authenticate with Google, we may receive:
- Your Google account email address
- Your display name
- Your profile photo URL (if available from Google)
- A unique Google user identifier used to link your sign-in to your OSO account
We use this Google user data only to:
- Authenticate you and create or access your OSO Customer Platform account
- Associate your account with websites, billing, and support records
- Communicate service-related information to the email address on your account
- Maintain security and prevent unauthorized access
We do not use Google user data for advertising, sell Google user data to third parties, or use it for purposes unrelated to providing the Customer Platform. We do not request access to your Google contacts, Drive, Gmail, or other Google services beyond basic profile information needed for sign-in.
Google's use of information is governed by the Google Privacy Policy. You can revoke OSO's access by removing the connection in your Google Account permissions and contacting us to delete your account if needed.
4. How we use information
- Provide, operate, and improve the Customer Platform
- Process subscriptions and billing
- Respond to support requests
- Maintain security and prevent abuse
- Comply with legal obligations
5. Sharing of information
We do not sell your personal information. We may share information with service providers who help us host, operate, authenticate users, process payments, or support the platform (for example, hosting providers, Google/Firebase for authentication, Stripe for billing, and email delivery services).
6. Cookies and analytics
We use cookies and similar technologies for session management, security, and to understand how the platform is used. You can control cookies through your browser settings.
7. Data retention and security
We retain information as long as needed to provide the services, fulfill the purposes in this policy, or comply with legal requirements. We implement reasonable technical and organizational measures to protect your information.
8. Your choices
You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law. Contact info@osodynamics.com.
9. Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date.
11. Related policies
See also our Terms of Service. A copy of our company-wide privacy policy is also available at osodynamics.com/privacy.